Shipping & Returns

Last updated: 2026-01-19

Processing time

Orders typically ship within 2–5 business days. During launches or restocks, processing times may be longer.

Shipping

• Rates: (add your policy here—flat rate, calculated, free over $X, etc.)
• Tracking: Tracking is provided once your order ships.
• International: (yes/no). If yes, customers may be responsible for customs fees.

Damages

If an item arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging. We’ll make it right with a replacement or refund.

Returns & exchanges

(Choose one approach and edit:)

• Option A: Returns are not accepted for handmade items, but damage/defect issues are covered.
• Option B: Returns accepted within 14 days if unused; customer pays return shipping.

Contact

Email: labutceramics@gmail.com